Frequently Asked Questions
What is BackWay?
BackWay is a purpose-driven lifestyle brand inspired by the journeys, resilience, and stories of West African youth who migrated to Europe through irregular migration. Every collection represents courage, identity, and the belief that every step tells a story.
What does "BackWay" mean?
BackWay refers to the irregular migration route taken by many young Africans in search of a better future. For us, it represents resilience, sacrifice, hope, and the courage to keep moving forward despite uncertainty.
Is BackWay just a clothing brand?
No. BackWay is a lifestyle and community brand. Through clothing, storytelling, events, and creative projects, we aim to raise awareness, celebrate culture, and inspire people to embrace their own journeys.
How's the garment produced?
Our garments are produced by carefully selected manufacturing partners using premium materials and high-quality production techniques.
We focus on quality, comfort, and long-lasting wear.
What material are the T-shirts made of?
Our Signature T-Shirt is made from 100% premium cotton with a 220 GSM heavyweight fabric, offering a structured fit, exceptional comfort, and durability for everyday wear.
How do the T-shirts fit?
Our T-shirts feature a relaxed oversized fit with dropped shoulders. We recommend ordering your usual size for the intended oversized look.
How should I wash my BackWay clothing?
To maintain the quality of your garment:
- Wash inside out at 30°C.
- Do not bleach.
- Do not tumble dry.
- Iron inside out on low heat.
- Avoid ironing directly over the silicone print.
What is the logo made from?
Our Signature Collection features a premium matte silicone print on the chest, designed for a clean, durable, and elevated finish.
Do you ship internationally?
Yes. We aim to ship worldwide. Shipping costs and delivery times are calculated during checkout depending on your location.
How long does shipping take?
Orders are typically processed within 1–3 business days.
Estimated delivery:
- Netherlands: 1–3 business days
- Europe: 3–7 business days
- International: 5–14 business days
Can I return or exchange my order?
Yes. Unused items can be returned or exchanged within 14 days of receiving your order.
Products must be unworn, unwashed, and returned in their original condition.
Do you restock sold-out items?
Some products are part of limited releases and may not return once sold out. If demand is high, selected items may be restocked.
Will there be more collections?
Yes. BackWay will continue releasing collections inspired by journeys, culture, identity, and resilience. Each chapter tells a different story.
What are BackWay events?
BackWay Events is our entertainment platform, where we bring people together through music, culture, and community.
From curated parties to live performances and cultural experiences, our events extend the BackWay mission beyond clothing.
Are the events publicly accessible?
Yes. Whether you're planning a private party, cultural event, club night, or special occasion, BackWay Events provides DJs and curated entertainment experiences.
For bookings:
📧 wallymaxx0@gmail.com
IG: @backway_events
How can I stay updated?
Follow us on Instagram and subscribe to our newsletter to be the first to hear about new drops, exclusive releases, and upcoming BackWay events.